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FAQ

What are your office hours?

Business Hours are Monday through Friday, 7:30 a.m. - 4:30 p.m.


How can I submit a work order for technology?

Send an email to helpdesk@lbusd.org.


How can I access my child's PowerSchool class?

Go to https://lbusd.learning.powerschool.com/.


Where can I find the Acceptable Use Policy?

On the Board Policies page under Board Policy No. 6163.45: STUDENT USE OF PERSONALLY OWNED DEVICES.


How do get a password for my PowerSchool Account?

If you are a student: PowerSchool does not have a password, it uses the student's Google Account (@mylbusd.org) to authenticate when signing into PowerSchool on the left side of the page. Be sure the student is signed into Google when trying to access their PowerSchool account.

If you are a parent: Don't know your password? Click the "Forgot My Password?" link at the bottom of the PowerSchool sign-in screen on the right. You will be asked to give your email or username. Use the email you have on file in Aeries, or your username (which is your first+last name).