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Tech Support

We understand that parents have varying levels of comfort with technology use. Please visit our temporary Parent Resource page for support with Aeries, ParentSquare, Beachport, and Grade Slam (online tutoring 24/7).

For support, please contact helpdesk@lbusd.org. Please note that our technology support team is currently experiencing a high volume of requests. If you reached out and have not heard back, we haven’t forgotten about you. We are prioritizing requests and will get back to you as soon as possible. We appreciate your patience. 

Reduced Cost or Free Internet Access

Below is a list of several companies providing free or low-cost internet access during the current emergency. 
 

Provider Services

AT&T


AT&T is providing free access to its WiFi hot spots throughout the country. 
 
Charter Charter is offering free Spectrum broadband and WiFi access for 60 days to households who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Additionally, all WiFi hotspots are now free of charge.
Comcast
Effective Monday, March 16, 2020, Comcast is offering two months of free to Internet service through the Internet Essentials program. This offer is available to new and existing customers. Additionally, Xfinity WiFi hotspots are now available free of charge to the public.
 
Cox Cox is offering reduced fees and eliminating data usage overages to help low income and those impacted by Coronavirus challenges.
T-Mobile T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.
Verizon
Verizon is waiving late fees and suspending service termination for customers negatively impacted by the global crisis.
 

 

Tech Support GIF