Volunteers
We have transitioned to a new volunteer management system, Visitor Aware. All previous volunteers in Raptor are approved for the 2025-26 school year pending the creation of a Visitor Aware account.
Who Can Volunteer?
A volunteer is a parent, guardian, or community member who assists at a school site or program during or outside of school hours on a regular or semi-regular basis.
All volunteers must be screened and approved in accordance with California Education Code 35021 and Board Policy 1240. In addition, Assembly Bill (AB) 506 requires all volunteers to complete a one-time child abuse and neglect reporter training.
Tier I Volunteers (non-student contact and/or supervised volunteer)
Examples: front office/copy volunteers, committee volunteers, and volunteers that work under the direct supervision of District Staff. Typically involves 5 hours or less per week.
Tier II Volunteers (student contact volunteer)
Examples: after- school vendor, coach, tutor, or other unsupervised school settings (i.e., chaperone or overnight school-sponsored trips, driver of students). Typically involves more than 5 hours per week. Tier II volunteers are required to provide TB verification and complete Live Scan fingerprint clearance.
How to Get Started
The first step is to complete and submit the online volunteer application. Please note: the name you create your account with needs to match what is on your government issued ID. After you submit your application, you will receive a confirmation email from Visitor Aware postmaster@mail.visitor-aware.com. Please check your inbox (and spam/junk folder if needed). This email will include a link to access the training through the Keenan Safe Schools Platform and a link to a form where you can upload required documents. You will be prompted to create an account on the Keenan Safe Schools Platform before beginning the fifty-one-minute course.
Complete the Visitor Aware Application
Have your full name, birth date, address, driver’s license ID number, email address, the volunteer type you’re applying for (Tier I or Tier II), and your signature ready before submitting the application to start your clearance.
After you submit the application, you’ll receive an email that includes:
- Link to Keenan Safe Schools training: Use this link to create an account and complete the fifty-one minute Mandated Reporter course. When you finish, download your certificate of completion.
- Tier-specific next steps and a link to documents you must submit:
- Tier I: Mandated Reporter Training certificate.
- Tier II: Mandated Reporter Training certificate, TB test result or certificate (good for 4 years), and Live Scan fingerprint clearance.
- A link to the Volunteer Required Document Upload form to submit your files.
- Optional: Directions to create a Visitor Aware account and set your password so you can track your status.
Contact Us
Human Resources will review your submission and email you when you’re cleared to volunteer. For questions, contact Human Resources at (949) 497-7700 ext. 5201.